PNRF is now fully NABH accredited!
After over 18 months of learning, training, assessing and documenting, our full NABH accreditation certificates are in our hands! The vision was Dr Manoj Saxena’s to take our hospital to the next level and get it accredited by the National Accreditation Board for Hospitals and Healthcare Providers! Many people in our small city are not even aware of the importance of accreditation from this subsidiary of Quality Council of India. But we took the plunge and decided in January 2018 when our hospital was being renovated, that we would go for full accreditation, not entry level.
We spoke to our staff and found that they were motivated and eager to learn new things that would raise the level of care in our hospital to new heights. Without their full enthusiasm, it would have been an impossible task. They eagerly listened to lectures and underwent training by multiple trainers.
NABH puts full emphasis on patient care, safety and the continuous process of quality improvement. And we at PNRF became believers and wanted to attain our stated vision that our hospital should aspire to be at par with the best eye care institutions of India. Now we can proudly say that, excluding the NCR, we are the first fully accredited Eye Care Organisation in western UP. We have a standard of patient care and safety in the services we provide, that is at par with premier institutes like Shroff Eye Hospital, New Delhi and Medanta Medicity, Gurgaon, which are also fully NABH accredited.
Fittingly we celebrated the arrival and framing of the NABH certificates with our full staff over lunch. May we continue on this journey of quality improvement together.